{"id":35,"date":"2018-12-19T11:13:17","date_gmt":"2018-12-19T09:13:17","guid":{"rendered":"https:\/\/www.servitechexpres.ro\/en\/?page_id=35"},"modified":"2021-01-05T15:44:38","modified_gmt":"2021-01-05T13:44:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.servitechexpres.ro\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p><span style=\"color: #003366;\"><strong>Privacy policy<\/p>\n<p><\/strong><\/span><\/p>\n<p><strong><span style=\"color: #003366;\">Purpose of this policy<\/span><\/strong><\/p>\n<p><span style=\"color: #003366;\">At SERVITECH EXPRES SRL (Address: Bucharest, 4 Rotunda Street Bl. Y1A, Sc. A, ap. 6, Registration No. J40\/8249\/26.04.2007, CIF RO21639083) we aim to be a responsible and trusted partner to our customers and business partners. Thus, we do our utmost to ensure that the data we are trusted to manage is processed as safely as possible, respecting the individual\u2019s rights to privacy as well as applicable laws on data privacy, data protection and data security.<\/span><\/p>\n<p><span style=\"color: #003366;\">This policy provides you with an overview of the principles that apply at SERVITECH EXPRES SRL with regard to collection and processing of personal data. It is meant to inform you about our use of any personal data we collect from you directly, or indirectly via third party data providers.<\/span><\/p>\n<p><strong><span style=\"color: #003366;\">Content<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #003366;\">How we obtain your personal data and how we use it<\/span><\/li>\n<\/ul>\n<ol>\n<li><span style=\"color: #003366;\">Personal data provided by you<\/span><\/li>\n<li><span style=\"color: #003366;\">Personal data provided to us by third parties<\/span><\/li>\n<\/ol>\n<ul>\n<li><span style=\"color: #003366;\">\u00a0How we protect your personal data and international transfers<\/span><\/li>\n<li><span style=\"color: #003366;\">How long we will retain your personal data<\/span><\/li>\n<li><span style=\"color: #003366;\">Managing and Control of Data<\/span><\/li>\n<li><span style=\"color: #003366;\">Enforcement and Oversight<\/span><\/li>\n<li><span style=\"color: #003366;\">Your right to lodge a complaint<\/span><\/li>\n<li><span style=\"color: #003366;\">How to contact SERVITECH EXPRES SRL<\/span><\/li>\n<li><span style=\"color: #003366;\">Changes to this Privacy Policy<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"color: #003366;\">Personal data<\/span><\/strong><br \/>\n<span style=\"color: #003366;\">In this policy, \u201cpersonal data\u201d means \u201cinformation relating to an identified or identifiable natural person\u201d being \u201cone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number or location data or to factors specific to his \/ her physical, physiological, genetic, mental, economic, cultural or social identity\u201d.<\/p>\n<p><\/span><\/p>\n<p><span style=\"color: #003366;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong> 1. How we obtain your personal data and how we use it<\/strong><\/span><\/p>\n<p><span style=\"color: #003366;\">We collect information about you, including your personal data, when you:<\/span><\/p>\n<p><span style=\"color: #003366;\">Visit our websites<\/span><\/p>\n<p><span style=\"color: #003366;\">Use our products and services<\/span><\/p>\n<p><span style=\"color: #003366;\">Contact us \/ register with us<\/span><\/p>\n<p><span style=\"color: #003366;\">Attend or register to attend our events (including online events) or other events where SERVITECH EXPRES SRL participates<\/span><\/p>\n<p><span style=\"color: #003366;\">Voluntarily complete customer surveys or participate in competitions<\/span><\/p>\n<p><span style=\"color: #003366;\">Provide feedback<\/span><\/p>\n<p><span style=\"color: #003366;\">Supply products or services to SERVITECH EXPRES SRL<\/span><\/p>\n<p><span style=\"color: #003366;\">Have applied to work for SERVITECH EXPRES SRL, or are current or former employees of SERVITECH EXPRES SRL, or have contracted to work for or on behalf of SERVITECH EXPRES SRL<\/span><\/p>\n<p><span style=\"color: #003366;\">The personal data fall within the following groups of information:<\/span><\/p>\n<p><span style=\"color: #003366;\">Identity Data, which may include your first name, last name, username or similar identifier and your job title.<\/span><\/p>\n<p><span style=\"color: #003366;\">Contact Data, which may include your email address, postal address and telephone number(s).<\/span><\/p>\n<p><span style=\"color: #003366;\">Technical Data, which may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our websites.<\/span><\/p>\n<ol>\n<li><span style=\"color: #003366;\">i) Personal data provided by you<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">Use of our products and services<\/span><\/p>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL collects personal data from you (Identity Data and Contact Data) when you use our products or services. We will use this personal data:<\/span><\/p>\n<ul>\n<li><span style=\"color: #003366;\">To carry out obligations arising from being a registered user of our product and services. The lawful basis for processing your personal data for this purpose will be \u201ccontractual need\u201d. In this regard, please note that SERVITECH EXPRES SRL uses third parties for credit card processing. This intermediary is solely a link in the distribution chain and the third parties are not permitted to store, retain or use the information provided except for the sole purpose of credit card processing.<\/span><\/li>\n<li><span style=\"color: #003366;\">To provide, maintain, protect and improve our products and services, and to develop new ones.<\/span><\/li>\n<li><span style=\"color: #003366;\">To send you personalized communications, which you have requested or that may be of interest to you. This may include information about webinars, events, surveys and industry news as well as product and service developments. The lawful basis for processing your personal data for this purpose will be \u201clegitimate interest\u201d.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #003366;\">Individuals contacting us<\/span><\/p>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL collects personal data from you (Identity Data and Contact Data) when you contact us about our products or services, register for our newsletter, participate in competitions or provide feedback. We will use this personal data:<\/span><\/p>\n<ul>\n<li><span style=\"color: #003366;\">To help solve any issues you might be facing. The lawful basis for processing your personal data for this purpose will be \u201ccontractual need\u201d.<\/span><\/li>\n<li><span style=\"color: #003366;\">To send you personalized communications, which you have requested or that may be of interest to you. This may include information about webinars, events, surveys and industry news as well as product and service developments. The lawful basis for processing your personal data for this purpose will be \u201clegitimate interest\u201d.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #003366;\">Please note that SERVITECH EXPRES SRL is strongly opposed to sending unsolicited email and that SERVITECH EXPRES SRL does not knowingly send out unsolicited email (UCE \/ Spam).<\/span><\/p>\n<p><span style=\"color: #003366;\">Attendees or registrants to attend our events (including online events) or other events where SERVITECH EXPRES SRL participates<\/span><\/p>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL collects personal data from you (Identity Data and Contact Data) when you attend or register to one of our events or other events in which SERVITECH EXPRES SRL participates. We will use this personal data:<\/span><\/p>\n<ul>\n<li><span style=\"color: #003366;\">To carry out obligations arising from being a registered attendee of our event or other events which SERVITECH EXPRES SRL participates. The lawful basis for processing your personal data for this purpose will be \u201clegitimate interest\u201d as this will allow SERVITECH EXPRES SRL to manage and deliver events on topics requested by you.<\/span><\/li>\n<li><span style=\"color: #003366;\">To send you personalized communications, which you have requested or that may be of interest to you. This may include information about webinars, events, surveys and industry news as well as product and service developments. The lawful basis for processing your personal data for this purpose will be \u201clegitimate interest\u201d.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #003366;\">Individuals who complete surveys or participate in competitions SERVITECH EXPRES SRL has published<\/span><\/p>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL collects personal data from you (Identity Data and Contact Data) when your complete surveys we have published. We will use this personal data:<\/span><\/p>\n<ul>\n<li><span style=\"color: #003366;\">To send you personalized communications, which you have requested or that may be of interest to you. This may include information about webinars, events, surveys and industry news as well as product and service developments. The lawful basis for processing your personal data for this purpose will be \u201clegitimate interest\u201d.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #003366;\">Companies who supply products or services to SERVITECH EXPRES SRL<\/span><\/p>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL collects personal data from you (Identity Data and Contact Data) when you supply products or services to SERVITECH EXPRES SRL. We will use this personal data:<\/span><\/p>\n<ul>\n<li><span style=\"color: #003366;\">To carry out obligations arising from you providing us products or services. The lawful basis for processing your personal data for this purpose will be \u201ccontractual need\u201d.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #003366;\">Individuals who have applied to work for SERVITECH EXPRES SRL<\/span><\/p>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL collects personal data from you when you apply to work for SERVITECH EXPRES SRL. The lawful basis for processing your personal data for this purpose will be \u201ccontractual need\u201d and no later than at the time of collection you will be informed of how we process and use your data in this regard.<\/span><\/p>\n<p><span style=\"color: #003366;\">\u00a0Individuals who are current or former employees of SERVITECH EXPRES SRL or have contracted to work for or on behalf of SERVITECH EXPRES SRL<\/span><\/p>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL collects personal data from you when you work for SERVITECH EXPRES SRL, including first name, last name, username, email address, postal address, telephone number, date of birth, employee identification number, bank details, national insurance number, emergency contact details and children\u2019s first name, last name and date of birth (for health cover purposes). Proper information has been given to you at the time of collection and can be found in your local version of the employee handbook or the like. The lawful basis for the processing of your personal data in this regard is:<\/span><\/p>\n<ul>\n<li><span style=\"color: #003366;\">\u201cContractual need\u201d with regard to enable us to employ, pay and manage your work.<\/span><\/li>\n<li><span style=\"color: #003366;\">\u201cVital interests\u201d in case of true emergencies (a matter of life and death) when we will utilize your emergency contact details.<\/span><\/li>\n<li><span style=\"color: #003366;\">\u201cCompliance with legal obligations\u201d with regard to enable us to comply with applicable tax, employment and health and safety laws.<\/span><\/li>\n<\/ul>\n<ol>\n<li><span style=\"color: #003366;\">ii) Personal data provided to us by third parties<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">Visitors to our websites<\/span><\/p>\n<p><span style=\"color: #003366;\">As you interact with our websites, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.<\/span><\/p>\n<p><span style=\"color: #003366;\">We use the websites\u2019 traffic and visitor information to analyze trends, help diagnose problems with our servers, to monitor traffic \/ usage in order to provide better service and to improve our understanding of the use of the SERVITECH EXPRES SRL websites and in order to determine what SERVITECH EXPRES SRL services are the most popular. The data is also used to deliver customized content and advertising within the SERVITECH EXPRES SRL websites to individuals whose behavior indicates that they are interested in a particular subject area. The lawful basis for processing your personal data for this purpose will be \u201clegitimate interest\u201d.<\/p>\n<p><\/span><\/p>\n<ol start=\"2\">\n<li><strong><span style=\"color: #003366;\">How we protect your personal data<\/span><\/strong><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">SERVITECH EXPRES SRL is committed to protecting the security of your personal data. Thus, we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed:<\/span><\/p>\n<p><span style=\"color: #003366;\">We use only recognized, industry-leading hosting partners and market-leading suppliers for software services such as email, CRM, industry surveys etc.<\/span><\/p>\n<p><span style=\"color: #003366;\">When we use consulting partners to support our business, we ensure their contractual commitments include compliance with applicable data law(s) and that they maintain the safety and privacy of any client data they may access<\/span><\/p>\n<p><span style=\"color: #003366;\">We do not share your data with anyone other than the suppliers described above. Hence, we never sell your data.<\/span><\/p>\n<p><span style=\"color: #003366;\">\u00a0In addition to the above, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. In addition, we have put in place procedures to deal with any suspected personal data breach and will, when applicable, notify you and any applicable regulator of a breach.<\/span><\/p>\n<p><span style=\"color: #003366;\">We share your personal data within EU\/EEA with third-party service providers both within and outside the EU \/ EEA, according to European Parliament Directive no. 2016\/679 (GDPR).<\/span><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li><strong><span style=\"color: #003366;\">How long we will retain your personal data<\/span><\/strong><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">We will retain and process your personal data as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements under applicable law(s). After this period, your personal data will be deleted from all systems.<\/span><\/p>\n<p><span style=\"color: #003366;\">If you have consented to receive marketing, you may opt-out at a later date and your data will thus be deleted.<\/p>\n<p><\/span><\/p>\n<ol start=\"4\">\n<li><strong><span style=\"color: #003366;\">Managing and Control of Data<\/span><\/strong><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">We are committed to ensure that you are in control on how your personal data is used and processed. You can review, edit or delete your personal data free of charge by contacting us directly using contact information available on the Contact page of our website.<\/span><\/p>\n<p><span style=\"color: #003366;\">At any time, your rights concerning your personal data are:<\/span><\/p>\n<ul>\n<li><span style=\"color: #003366;\">Request access: You can ask about the personal data we hold about you and we will inform you, free of charge.<\/span><\/li>\n<li><span style=\"color: #003366;\">Request correction. You can request that your personal data is corrected and we will update the details and inform you when completed, free of charge.<\/span><\/li>\n<li><span style=\"color: #003366;\">Object to processing. You can object to your personal data being processed and we will stop processing your personal data, once no longer required for performance of contract or legal obligations, free of charge.<\/span><\/li>\n<li><span style=\"color: #003366;\">Withdraw consent. You can object to receiving direct marketing communications from us and we will stop all communications, free of charge.<\/span><\/li>\n<li><span style=\"color: #003366;\">Request erasure. You can ask for your personal data to be erased, once no longer required for performance of contract or legal obligations, free of charge.<br \/>\n<\/span><\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong><span style=\"color: #003366;\">Enforcement and Oversight<\/span><\/strong><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">We have established policies and procedures for compliance with this policy and we conduct an annual self-assessment to verify that the attestations and assertions we make about our privacy practices are true and that our privacy practices have been implemented as intended.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"6\">\n<li><strong><span style=\"color: #003366;\">Your right to lodge a complaint<\/span><\/strong><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">You have the right to lodge a complaint with your local data protection agency. In Romania, this is the Romanian Data Protection Agency:\u00a0 https:\/\/www.dataprotection.ro\/<\/span><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"7\">\n<li><strong><span style=\"color: #003366;\">How to Contact SERVITECH EXPRES SRL<\/span><\/strong><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">We welcome your comments and questions regarding this Privacy Policy or about SERVITECH EXPRES SRL \u2019s privacy practices. Please do not hesitate to contact us via your local contact person or SERVITECH EXPRES SRL office to be found here or:<\/span><\/p>\n<p><span style=\"color: #003366;\">Email: \u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 contact@servitechexpres.ro<\/span><\/p>\n<p><span style=\"color: #003366;\">Write to: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 SERVITECH EXPRES SRL<\/span><\/p>\n<p><span style=\"color: #003366;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Romania, 2 Eftimie Murgu Street, bl. D1, Sc. B, Ap.7<\/span><br \/>\n<span style=\"color: #003366;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Brasov<\/span><br \/>\n<span style=\"color: #003366;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Romania<\/span><br \/>\n<span style=\"color: #003366;\">Call: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Phone: +40 744433283<\/span><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"8\">\n<li><strong><span style=\"color: #003366;\">Changes to this Privacy Policy<\/span><\/strong><\/li>\n<\/ol>\n<p><span style=\"color: #003366;\">We keep our Privacy Policy under regularly review and we will place any updates on this webpage. Our Privacy Policy was last updated on 18November 2020 and historic versions can be obtained by contacting us.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy policy Purpose of this policy At SERVITECH EXPRES SRL (Address: Bucharest, 4 Rotunda Street Bl. Y1A, Sc. A, ap. 6, Registration No. J40\/8249\/26.04.2007, CIF RO21639083) we aim to be a responsible and trusted partner to our customers and business partners. Thus, we do our utmost to ensure that the data we are trusted to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":99,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-35","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/pages\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/comments?post=35"}],"version-history":[{"count":6,"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/pages\/35\/revisions"}],"predecessor-version":[{"id":894,"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/pages\/35\/revisions\/894"}],"wp:attachment":[{"href":"https:\/\/www.servitechexpres.ro\/en\/wp-json\/wp\/v2\/media?parent=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}