Our approach shows who we are

We support the implementation of the most modern methods of testing products and raw materials used in the agri-food industry to streamline production, reduce costs and continuously adapt to market requirements.

Our strategic approach is adapted to customer needs through customized services offered:

CONSULTING SERVICES
Our team, made up of highly experienced consultants, engineers and specialists in the field of biochemistry, analytical tools and methods for food testing, comes to the aid of companies wishing to obtain better results in optimization and quality management, through procurement consulting services of equipment necessary for the endowment of the laboratories.
We offer free consulting to private and state companies, those who use their own funds or carry out projects with European funds, participate in tenders and collaborate with local and international organizations, meeting the required eligibility criteria.

EQUIPMENT DELIVERY AND INSTALLATION
We make sure that the delivery of the purchased test equipment is made in conditions of maximum safety, on time and are according to the customers’ request.

Laboratory instruments came along with user manual, warranty certificate, delivery-receipt documents.

Our engineers install dedicated software and make all the necessary checks and ensure the operation in parameters, so the instrument to be functional from the first day from the installation at the beneficiaries’ laboratories.

LABORATORY STAFF TRAINING

We realize how important it is to train staff in the use of new laboratory testing technologies.

Servitech Expres engineers provide training to laboratory personnel who will use the newly installed equipment so that good practices and knowledge on the technological method of analysis are transferred.

AUTHORIZED SERVICE INSTRUMENTS, SPARE PARTS, REAGENTS
Our engineers are among the more than 300 specialists trained by FOSS worldwide to intervene quickly and efficiently to monitor the operation at optimal parameters of laboratory equipment.

• Maintenance service

Under the conditions of a maintenance service contract, our engineers undertake to perform maintenance service according to the manufacturer’s instructions, for the purchased equipment.
You have the guarantee that the instruments work in appropriate parameters, extend the life of the equipment and you are sure of the quality of the tests performed.

• Intervention service

In the event of a fault, the service team will schedule a trip to the customer’s laboratory as soon as possible to efficiently remedy and put the instrument back into operation.
Our clients benefit from personalized support from an engineer who will diagnose the problem and provide the necessary solution.

REAGENTS PURCHASE

A high-performance laboratory works with both calibrated equipment and reagents that meet quality standards.
We offer the possibility to purchase all certified reagents necessary for the installed equipment, these being within the validity period, having safety data sheets of the manufacturer.